We understand that you would like nothing more than to get your hands on your new purchase as soon as possible. However, please allow us up to two (2) business days to process and prepare your order for shipping with the care it both requires and deserves.
Successfully placed orders will receive a confirmation email with your order details. If by some chance you do not receive your confirmation of order or you need any assistance with your order please contact us immediately at:
When your order has been packed and shipped a second confirmation email will be sent to you.
To ensure you receive your parcel in good time please ensure you have entered the correct delivery address and contact details with your order.
All care is taken to suitably pack your order for shipping so that it reaches you in perfect condition. However, we are aware that from time to time accidents can happen with this process. If you experience any problems with the condition of your order please contact us immediately at:
Orders are shipped in Australia using Australia Post and Sendle.
Current delivery times within Australia according to Australia Post website:
Regular Parcel Post ........ Allow 2-5 business days Flat Rate $10.50
Express Parcel Post ........ Allow 1-3 business days Flat Rate $16.50
To ensure your precious parcel arrives in time for Christmas please note the recommended last lodgement dates for Australia Post parcel service.
Regular Parcel Post...... NT - 09/12/2022 WA - 08/12/2022 TAS/ VIC/ SA/ ACT/ QLD - 16/12/2022 NSW - 19/12/2022
Express Parcel Post...... NT - 16/12/2022 WA - 20/12/2022 TAS/ VIC/ SA/ ACT/ NSW/ QLD - 21/12/2022
For international shipping enquiries please contact us at:
Please note: Due to COVID-19 disruptions delivery times may be delayed with Australia Post.